URGENT MESSAGES REQUIRED WHEN PROBLEMS ARISE, PLEASE.

It would be very helpful and, not to say the least, friendly, to send out warning messages on line when problems arise, with advice on the best way of handling things for the "crunchers". Technical News might be the obvious choice, but something ought to be done to avoid the feeling by the crunchers that they are being neglected, or taken for granted.

During the problems of the last 3 days, standard advice, such as "Suspend Network Activity" or "Suspend Tasks" (if considered appropriate) could not only be helpful to crunchers, but might alleviate the pressure on the servers. The message boards get flooded with comments of what has happened with very little constuctive advice of what to do. Those comments that are of use get lost in the trivia.

I do feel left without information and somewhat aggrieved because of this, and assume that I'm not alone in this respect. Please keep us "in the picture" and give us some guidance when in difficulties. I would hate the situation to deteriorate as much as it did in the terminal months of Classic SETI.