Network/Internet Routing problem to Berkeley from some of Europe

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Profile Tigher
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Message 105292 - Posted: 29 Apr 2005, 12:50:57 UTC

Yeah. I think its safe to say this problem is not the European connection problem therefore don't waste your time on proxies. It needs UC Berkeley to fix this one. As I say I mailed 'em.

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Message 105321 - Posted: 29 Apr 2005, 13:46:47 UTC

Hi all. Just got an answer from SETI support team. Firewall problems...being dealt with right now. A news item will appear soon. Cheers


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Profile Peter C Martin
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Message 105353 - Posted: 29 Apr 2005, 14:57:08 UTC - in response to Message 105321.  

> Hi all. Just got an answer from SETI support team. Firewall problems...being
> dealt with right now. A news item will appear soon. Cheers
>
>
Great work Ian. Thanks very much I thought i was gona have to chip the ice off my under utilised CPU, nearly went out and got a ice-pick. :-)

Peter.
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wing wing & lolite

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Message 105822 - Posted: 30 Apr 2005, 16:49:03 UTC

hi all
i am in Hong Kong
it's 00:46 now (GMT+8 here) and still can't upload any WUs
i just want to ask is it my network problem or SETI server still not working?
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Profile Saenger
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Message 105824 - Posted: 30 Apr 2005, 16:54:13 UTC - in response to Message 105822.  

> hi all
> i am in Hong Kong
> it's 00:46 now (GMT+8 here) and still can't upload any WUs
> i just want to ask is it my network problem or SETI server still not working?
>

Seti is up and working again. And AFAIK the congestion on the Scheduler is down to normal as well.

I cannot say anything about connectivity problems in your part of the world though.
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Message 105827 - Posted: 30 Apr 2005, 16:56:26 UTC
Last modified: 30 Apr 2005, 16:57:49 UTC

Hi. The system is quite slow right now as it tries to catch up. If you think your problem is different to this you could test your connection. Try a trace route to see if you can reach the server. Details on how to do this are Here. If you find problems paste the trace route output here and we can take a look.

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Message 106168 - Posted: 1 May 2005, 16:25:49 UTC - in response to Message 105827.  

> Hi. The system is quite slow right now as it tries to catch up. If you think
> your problem is different to this you could test your connection. Try a trace
> route to see if you can reach the server. Details on how to do this are <a> href="http://www.iantighe.com/boincers.htm">Here[/url]. If you find problems
> paste the trace route output here and we can take a look.
>

it seems it can connect now, although not every time
thank you all
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Message 107023 - Posted: 3 May 2005, 17:54:57 UTC - in response to Message 104032.  


>Cogent just blinked again !!!!!!!!!!!!!!!!!
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Message 107046 - Posted: 3 May 2005, 18:38:24 UTC

and its a long blink!

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Message 107049 - Posted: 3 May 2005, 18:42:26 UTC

deep down in this thread somewhere I think....someone said....if you buy cheap you get low quality. The assertion being: that is the hallmark of Cogent. Well we've had a few service breaks recently........how would you all rate the quality of service from Cogent over the last 60 days?

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Message 107227 - Posted: 4 May 2005, 0:46:26 UTC - in response to Message 107046.  

> and its a long blink!
>it's to protect their eyes in all these "lit up "buildings they steal from other servers whilst investing in nothing
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Message 108532 - Posted: 7 May 2005, 14:54:28 UTC

Seems I'm affected too. But as I stil have an Seti Wu crunching, I think that sometimes I actually get through, but I don't know when that happened last...

>tracert setiboinc.ssl.berkeley.edu

Tracing route to setiboincdata.ssl.berkeley.edu [66.28.250.125]
over a maximum of 30 hops:

1 * * * Request timed out.
2 16 ms 9 ms 31 ms 195.190.249.41
3 14 ms 26 ms 13 ms 42.10ge-4-0-0.xr1.d12.xs4all.net [194.109.5.41]
4 19 ms 33 ms 32 ms 0.so-7-0-0.xr1.tc2.xs4all.net [194.109.5.14]
5 267 ms 283 ms 272 ms portch1.core01.ams03.atlas.cogentco.com [195.69.144.124]
6 294 ms 280 ms 281 ms p5-0.core01.lon02.atlas.cogentco.com [130.117.1.225]
7 110 ms 98 ms 98 ms p10-0.core01.bos01.atlas.cogentco.com [130.117.0.46]
8 143 ms 122 ms 121 ms p5-0.core01.ord01.atlas.cogentco.com [66.28.4.110]
9 274 ms 171 ms 167 ms p5-0.core01.sfo01.atlas.cogentco.com [66.28.4.185]
10 161 ms 181 ms 163 ms g0-1.na01.b003123-1.sfo01.atlas.cogentco.com [66.28.6.2]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.

The first node times out, probably because my DSL modem is configured that way (did not check that lately, so I don't know anymore)... Note: xs4all is owned by Dutch KPN.

I'll just wait until it works again. The other projects do work, so they keep my PC busy...

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Message 108585 - Posted: 7 May 2005, 17:04:31 UTC

Well I think its the route into Berkeley this time rather than a routing problem. Your trace route looks like all the others I have seen today and UCB have now put up a news item saying Cogent is down. Think its time to have a VOTE on what we all think of Cogent tbh.

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Message 108587 - Posted: 7 May 2005, 17:11:06 UTC - in response to Message 108585.  

<blockquote> Think its time to have a VOTE on what we all think of Cogent tbh.</blockquote>

Sorry, I think the feeling about Cogent right now is pretty negative, but unless your offer includes personally replacing Cogent with a more effective (speed and reliability) and less expensive solution, I think your vote wouldn't carry much weight.

I'm not defending Cogent, just recognizing that it might well be that neither Berkeley nor Seti/Berkeley have all that much in the way of options.


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Message 108590 - Posted: 7 May 2005, 17:16:45 UTC

Seti is still paying cogent for the line but at a discounted rate. But Even a discounted customer is supposed to get the same level of service as anybody else. If their service is this bad for everyone it does not say much for cogent.

98SE XP2500+ @ 2.1 GHz Boinc v5.8.8

And God said"Let there be light."But then the program crashed because he was trying to access the 'light' property of a NULL universe pointer.
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Message 108591 - Posted: 7 May 2005, 17:20:02 UTC

Well its hard to disagree with you. My fear, though, is there won't be much of a project left if all the people who don't understand these things just walk away/off and don't come over from classic. Reliability is important for seti/boinc to make its name and attract people. Cogent are simply not helping this!

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Message 108593 - Posted: 7 May 2005, 17:31:48 UTC - in response to Message 108591.  

<blockquote>Well its hard to disagree with you. My fear, though, is there won't be much of a project left if all the people who don't understand these things just walk away/off and don't come over from classic. Reliability is important for seti/boinc to make its name and attract people. Cogent are simply not helping this!</blockquote>


I agree that this certainly has been a bad week for Cogent and SETI -- especially since it happened on top of some other upload/download problems last week.

Also, like others, I find weekend outages bothersome simply because they happen when participants often have more time to *notice* the outages as they are 'at leisure' and it is also the time when outage resolution (be it a Cogent problem, a SETI software problem or SETI hardware problem) can take a lot longer to deal with.
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Message 108595 - Posted: 7 May 2005, 17:43:58 UTC

Yeah I agree with your weekend statements. Having said that though I do think networking is a 24 hour affair and they must know its down from their metwork management tools and they do nothing to fix it. Now that I really don't understand....free, discounted or full price.....it should be attended to. I also don't understand why Cogent are prepared to get a pasting here every time....I would prefer to protect reputation and get it sorted.......there are millions worldwide having this problem right now. How they gots the b$&&s to ignore I don't know.

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Message 108598 - Posted: 7 May 2005, 17:50:10 UTC - in response to Message 108595.  

<blockquote>Now that I really don't understand....free, discounted or full price.....it should be attended to. I also don't understand why Cogent are prepared to get a pasting here every time....I would prefer to protect reputation and get it sorted.......there are millions worldwide having this problem right now. How they gots the b$&&s to ignore I don't know.</blockquote>


I don't know that they are ignoring the problem -- they might, like normal humans, be doing the best they can -- we don't know the actual variables they are coping with.

That being said, I agree that this project is quite *public* and so an extended or set of repeated problems is not something folks at Cogent should be allowing without some fairly aggressive corrective actions.

Also, it should be noted, that the Cogent link has not been super bad -- this past week has seen two Cogent outages, but prior to that it was fairly solid for a month or more. I am not saying it is acceptable, just noting that some of the stuff being tossed at Cogent is in the heat of the moment.


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Message 108600 - Posted: 7 May 2005, 17:59:55 UTC

I am just basing my expectations on having bought and used these servcices for business purposes over many years. I think they are the worst I have seen tbh and if I were a commercial undertaking relying on them for service I would have walked by now. No doubt others are affected too and will have their say. Frankly we measured network isolation and a few minutes per year is what we got thats all. That was without any form of resillience btw. We actually stoppped regular meetings with our ISP because there was nothing to complain about. That's a common situation in London ..... perhaps SF is different. Anyhow....Cogent they are not good on the service front however generous you feel towards them.

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Message boards : Number crunching : Network/Internet Routing problem to Berkeley from some of Europe


 
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