What did I break this time?

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Message 1995491 - Posted: 27 May 2019, 19:35:36 UTC

My Boinc installation hung up and now won't do anything.
I did a reset project. No help there.
Did a repair installation of Boinc. No dice there either.
I get a 24 hour project backoff and it won't request work.
What file got corrupted to cause this?
Never had a problem like this before.
How to fix??

Meow?
"Time is simply the mechanism that keeps everything from happening all at once."

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Message 1995493 - Posted: 27 May 2019, 19:48:19 UTC

Sorry to hear Mark. Can you post the startup of the Event Log to look for anything out of the ordinary. Did you dump a bunch of work? What host has the issue?

You can edit client_state.xml and get rid of the 24 hour backoff. Change the entry <next_rpc_time>86400.000000</next_rpc_time> to
<next_rpc_time>0.000000</next_rpc_time>
and save the file. That will let the client connect the next time you start up BOINC.
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Message 1995495 - Posted: 27 May 2019, 20:09:35 UTC

5/27/2019 3:07:34 PM Unrecognized tag in cc_config.xml: <max_tasks_reported>
5/27/2019 3:07:34 PM Starting BOINC client version 6.10.56 for windows_x86_64
5/27/2019 3:07:34 PM Config: use at most 4 CPUs
5/27/2019 3:07:34 PM Config: report completed tasks immediately
5/27/2019 3:07:34 PM Config: use all coprocessors
5/27/2019 3:07:34 PM log flags: file_xfer, sched_ops, task
5/27/2019 3:07:34 PM Libraries: libcurl/7.19.7 OpenSSL/0.9.8l zlib/1.2.3
5/27/2019 3:07:34 PM Data directory: C:\Documents and Settings\All Users\Application Data\BOINC
5/27/2019 3:07:34 PM Running under account Administrator
5/27/2019 3:07:34 PM Processor: 4 GenuineIntel Intel(R) Core(TM) i7 CPU 965 @ 3.20GHz [Family 6 Model 26 Stepping 4]
5/27/2019 3:07:34 PM Processor: 256.00 KB cache
5/27/2019 3:07:34 PM Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss htt tm pni ssse3 cx16 sse4_1 sse4_2 syscall lm vmx tm2 popcnt pbe
5/27/2019 3:07:34 PM OS: Microsoft Windows XP: Professional x64 Edition, Service Pack 2, (05.02.3790.00)
5/27/2019 3:07:34 PM Memory: 2.00 GB physical, 3.87 GB virtual
5/27/2019 3:07:34 PM Disk: 298.08 GB total, 282.63 GB free
5/27/2019 3:07:34 PM Local time is UTC -5 hours
5/27/2019 3:07:34 PM NVIDIA GPU 0: GeForce GTX 780 (driver version 36822, CUDA version 8000, compute capability 3.5, 3072MB, 803 GFLOPS peak)
5/27/2019 3:07:34 PM NVIDIA GPU 1: GeForce GTX 780 (driver version 36822, CUDA version 8000, compute capability 3.5, 3072MB, 803 GFLOPS peak)
5/27/2019 3:07:34 PM SETI@home Found app_info.xml; using anonymous platform
5/27/2019 3:07:34 PM Einstein@Home URL http://einstein.phys.uwm.edu/; Computer ID 11680339; resource share 0
5/27/2019 3:07:34 PM SETI@home URL http://setiathome.berkeley.edu/; Computer ID 7415768; resource share 100
5/27/2019 3:07:34 PM GPUGRID URL http://www.gpugrid.net/; Computer ID 186240; resource share 0
5/27/2019 3:07:34 PM SETI@home General prefs: from SETI@home (last modified 07-Apr-2018 06:45:53)
5/27/2019 3:07:34 PM SETI@home Computer location: home
5/27/2019 3:07:34 PM General prefs: using separate prefs for home
5/27/2019 3:07:34 PM Reading preferences override file
5/27/2019 3:07:34 PM Preferences:
5/27/2019 3:07:34 PM max memory usage when active: 2045.91MB
5/27/2019 3:07:34 PM max memory usage when idle: 2045.91MB
5/27/2019 3:07:34 PM max disk usage: 100.00GB
5/27/2019 3:07:34 PM max CPUs used: 1
5/27/2019 3:07:34 PM (to change preferences, visit the web site of an attached project, or select Preferences in the Manager)
5/27/2019 3:07:34 PM Not using a proxy

I edited client_state.xml and set all instances of 'next' to 0.00000
Relaunch Boinc and it still get a 24 hour backoff.
"Time is simply the mechanism that keeps everything from happening all at once."

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Message 1995499 - Posted: 27 May 2019, 20:39:41 UTC - in response to Message 1995495.  

I don't see anything out of the ordinary Mark. Maybe you can as Jord or Richard for help in the Questions and Answers forum.
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Message 1995501 - Posted: 27 May 2019, 20:48:13 UTC - in response to Message 1995495.  
Last modified: 27 May 2019, 20:49:02 UTC

I edited client_state.xml and set all instances of 'next' to 0.00000
Relaunch Boinc and it still get a 24 hour backoff.

When you edit you remember to totaly exit Boinc (the client too not just the mgr) before you edit the file?
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Message 1995505 - Posted: 27 May 2019, 21:00:15 UTC - in response to Message 1995501.  

I edited client_state.xml and set all instances of 'next' to 0.00000
Relaunch Boinc and it still get a 24 hour backoff.

When you edit you remember to totaly exit Boinc (the client too not just the mgr) before you edit the file?

Yup. That backoff number must be getting stored someplace else.
I detached from Seti and now I get a communication error when trying to reattach.
No luck so far.

Meowsigh.
"Time is simply the mechanism that keeps everything from happening all at once."

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Message 1995506 - Posted: 27 May 2019, 21:01:28 UTC - in response to Message 1995495.  

5/27/2019 3:07:34 PM Unrecognized tag in cc_config.xml: <max_tasks_reported>

I'm a noob at using cc_config.xml but any error or warning makes me wary. I'd check in between <max_tasks_reported> and </max_tasks_reported> to see what BOINC thinks is unrecognized. Perhaps removing that block and testing will help.
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Message 1995507 - Posted: 27 May 2019, 21:06:02 UTC

No problem there, the value is at 100, which it has been on this rig forever.

Now I get the following messages when trying to reattach to Seti............

5/27/2019 4:00:36 PM Fetching configuration file from http://setiathome.berkeley.edu/get_project_config.php
5/27/2019 4:00:37 PM Project communication failed: attempting access to reference site
5/27/2019 4:00:38 PM Internet access OK - project servers may be temporarily down.
"Time is simply the mechanism that keeps everything from happening all at once."

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Message 1995511 - Posted: 27 May 2019, 21:27:19 UTC - in response to Message 1995507.  

No problem there, the value is at 100, which it has been on this rig forever.

Now I get the following messages when trying to reattach to Seti............

5/27/2019 4:00:36 PM Fetching configuration file from http://setiathome.berkeley.edu/get_project_config.php
5/27/2019 4:00:37 PM Project communication failed: attempting access to reference site
5/27/2019 4:00:38 PM Internet access OK - project servers may be temporarily down.

What happens if you try to open http://setiathome.berkeley.edu/get_project_config.php from a browser on that host?
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Message 1995512 - Posted: 27 May 2019, 21:29:15 UTC - in response to Message 1995511.  

No problem there, the value is at 100, which it has been on this rig forever.

Now I get the following messages when trying to reattach to Seti............

5/27/2019 4:00:36 PM Fetching configuration file from http://setiathome.berkeley.edu/get_project_config.php
5/27/2019 4:00:37 PM Project communication failed: attempting access to reference site
5/27/2019 4:00:38 PM Internet access OK - project servers may be temporarily down.

What happens if you try to open http://setiathome.berkeley.edu/get_project_config.php from a browser on that host?


It gets and opens the file from your link.
"Time is simply the mechanism that keeps everything from happening all at once."

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Message 1995522 - Posted: 27 May 2019, 22:05:31 UTC
Last modified: 27 May 2019, 22:59:03 UTC

I think you might be running into the problem of the project changing authentication rules because of the GDPR requirement. I think they also changed handshake rules and that old client of yours might not understand the new communication messages.
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Message 1995549 - Posted: 28 May 2019, 0:01:18 UTC

I would suggest (as I don't see it's been done) as long as you don't have work in the cache:

Uninstall BOINC

Delete the BOINC data folder C:\ProgramData\BOINC

Delete the BOINC program folder C:\Program Files\BOINC

Delete the following registry keys including subkeys:
HKEY_LOCAL_MACHINE > Software > Space Sciences Laboratory, U.C. Berkeley
HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Services > BOINC [if BOINC was installed as a service]

Reinstall BOINC from a fresh download from here

That should force a new machine ID for this computer so you should be able to download again. If it's existing once you've reported some work you can merge into the old name.

Please let me know if this doesn't work, and I'll move the thread to Q&A > Windows (as it really is a "getting started" issue now if you can't get any work on a machine.)
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Message 1995552 - Posted: 28 May 2019, 0:07:52 UTC

...
Reinstall BOINC from a fresh download from here
....
I think that you may have trouble getting Mark to give up his old version of BOINC Mr. Kevvy, I know that I won't give up 6.10.60 on my Windows rigs. ;-)

Cheers.
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Message 1995554 - Posted: 28 May 2019, 0:09:29 UTC - in response to Message 1995552.  
Last modified: 28 May 2019, 0:15:29 UTC

Probably, but at least we know that would be a reliable source. :^)

Edit: should still resolve it even with the old version.
Edit2: And it's all resolved anyways (with the newest version assisting.)
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Message 1995555 - Posted: 28 May 2019, 0:14:00 UTC
Last modified: 28 May 2019, 0:15:19 UTC

Well, I did get it back.
I uninstalled Boinc.
Then I installed the latest Boinc.
That allowed me to reattach to Seti.
Then I installed my old 6.10.56 over the top of it and I'm back in action again.
I did get a new host ID number, but the merge computer function worked.
All seems well again.
Thanks for the advice, much appreciated,

Meow!
"Time is simply the mechanism that keeps everything from happening all at once."

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Message boards : Number crunching : What did I break this time?


 
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